Symend is a science-driven engagement platform that transforms the way enterprises engage and retain financially at-risk customers.
A team build to succeed
We have a bold vision and have set out to achieve the impossible, together. If you ask a Symender about their “why”, it always goes back to treating each other with empathy and dignity every step of the way. We have treated millions of customers across North America, helping enterprises turn financially at-risk customers into customers for life.
Chief Product Officer
Peh is a product leader with 14+ years of global experience building large scale enterprise cloud platforms and services including Salesforce, Oracle and Microsoft.
Symend wouldn’t be one of the fastest growing technology companies in North America without the support of our board, investors and advisors who share our vision of transforming the science of engagement on a global scale.
See what our talent has to say
“I decided to join the team because it was clear to me that Symend has the right idea at the right time. As a behavioral scientist, I know that punishment is rarely the best behavioral tactic to use, yet it is what the collections space has relied on. In the past 3 months, I have worked with some amazing people to change that. Our goal is to use positive reinforcement, education and other science-driven methods to bring empathy and humanity back to individuals who are experiencing financial difficulty.”
– Annamarie Huttunen, Behavioral Scientist on the Strategy team
“I decided to join Symend because I deeply believe that every person going through financial issues should be treated with dignity. Symend is the first and, to this day, the only company I’ve heard of that has considered the person going through the debt recovery process. After learning that they were using forward-thinking technologies, like serverless and AI, to accomplish this mission, I knew it was where I needed to be. In the past 2 months, I have learned everything from how we can use technology to humanize a very dehumanizing process, to what the very future of debt collection could look like.”
–JT Smith, DevOps Engineer on the Product and Engineering team
“I decided to join Symend because I was ready to take the plunge with a (at the time) start-up which has now grown into a midsize company. In the past year, I have worked with very motivated and talented people, made lifelong friends, onboarded our first financial institution and witnessed Symend’s exciting growth. I have learned a lot from our strong and capable leaders who are grounded, and willing to learn and listen. This company has lots of challenging work for those of us who are willing to roll up our sleeves, and a lot of opportunity for career growth.”
– Jennifer Chan, Senior Project Manager in Client Success
“I’m an entrepreneur at heart, and I believe in the power of data driven strategies. When I heard about Symend, I was excited to find a company on an incredible growth curve that is solving dynamic problems in the world of business and data. Plus, Symend has a win-win-win strategy. We help people avoid the painful process of collections, which helps our clients succeed. By helping our clients succeed, we will succeed in achieving our vision of transforming the science of engagement.”
– Ziko Rajabali, Senior Director of Data on the Product and Engineering team